" . . . I have initially made enquiries of the BBC TV Licensing Management Team, and have confirmed that no one within the BBC holds material relating to the induction and training provided to all categories of TV Licensing visiting parties and visiting officers.
As these individuals are employed by Capita, their induction and training is primarily an internal matter for Capita.
Capita has no obligation to - nor does the BBC ask Capita to – advise it of these matters. . . "
For people who have not exercised their right to remain silent, TV Licensing Watch advise anybody who has had the misfortune to have face to face dealings with Capita BBC TV Licensing™ and have received a summons as a consequence to contact a licensed law practitioner if: there is the slightest discrepancy between the actual situation regarding viewing habits and/or what actually happened during the interview compared with what has been written on the TVL178 Record of Interview self incrimination form.